Competive pricing and good websites mean nothing when you have a problem with an item purchased from Scan. Long story short, external hard drive failed 8 months into ownership, Scan claimed had nothing to do with them, speak to manufacturer, which I know is wrong (Buffalo confirmed this). After I got that sorted and they finally agreed to accepting the unit back they tested the item which proved faulty. This was a false dawn, not only are they refusing to replace it, they have the balls to offer £33+vat as compensation, for an item which cost double that!!! Lost my patience with these clowns, off to Trading Standards I go.
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