The triple gang two way light switch in brushed chrome finish was delivered promptly, was well packaged and is of good quality so I am very happy with the service provided. They even included a 10% voucher to be used for discount of future orders so a nice touch.
I was impressed with the speed of delivery, the advance notification of dispatch and opportunity to track the product once shipped. A form is supplied with the footwear to enable a trouble free return if not satisfied with the product for any reason.
All together a high quality service and product at a competitive price.
Upon first contact with Divine I was provided with friendly and valuable information. I placed an order for cables and was given a verbal approximate delivery date. Received e-mail confirmation that payment had been made and goods ready ready to ship on time as promised then after four days I sent an e-mail reminder to which I received no reply. I telephoned and was told goods shipped by first class mail four days later than indicated by earlier e-mail. Telephoned again two days later and was told that goods had been shipped second class post. Goods received and all is well seven days after initial promise. In summary the sales/technical side of the business is good but shipping information and after sales communication seems to be lacking.
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