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Reviews (1)

Hermes Europe

Totally US

Yesterday (Friday) my order tracked like this:

Date Time Status
20/01/2012 04:21 Out For Delivery
19/01/2012 18:22 Carried Forward
18/01/2012 22:08 Hub Sorter Receipt Scan
17/01/2012 12:23 Order Generated
So I waited in all day.

Right now my order tracks like this:
Date Time Status
20/01/2012 04:21 Out For Delivery
19/01/2012 18:22 Carried Forward
18/01/2012 22:08 Hub Sorter Receipt Scan
17/01/2012 12:23 Order Generated

I have tried contacting them, both on their contact form, and directly to their email address. All to no avail.

In one reply they said that they can't tell me whether it will be delivered today due to "contractual reasons" BS!
What am I supposed to do? Just sit and prey - slaughter a goat?
I have absolutely no control.
They are happilly wasting my life and there is nothing I can do.

Hermes Parcel tracking is a joke as you can see.

Some companies try to keep their customers informed.

We are to conclude that they prefer to keep their customers in the dark and waiting.

This is not the first time I've had to complain about these guys. [ I live in charing cross road - you would think they would be able to find that! ]

Drahcir Yelyaband Anthony Murphy found this review useful

Yummy´s profile

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Yummy
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Female, 1966
Westminster, United Kingdom

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