I ordered a book on the 4th of December 2009 paid extra to have delivery next day as was offered online.
Paid £2.49extra, It is now the 8th of December NO BOOK. phoned Waterstones did not want to know. Lady was quite cheeky.
Ordered another item from Amazom on Monday 7th was delivered AS PROMISED on the 8th of December. Will never buy from Waterstones on line or in store I ordered a book 6 months ago in store I was told it would be in 7 days waited 28 days and never turned up. But had refund.
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