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Terrible service

I ordered a Canon 1100d from Jessops using their 'next day delivery' service. Almost a week later I had to collect the package from a drivers house. The lens was scratched, I was told to take it into a store to exchange it, where I was told it couldn't be exchanged as it was bought online. My complaint is still outstanding with them, my last email (sent two weeks ago) is still yet to get a response.

I could have bought this camera for £10 more from a local electrical store, I deeply regret using Jessops.

Ian Bd found this review useful

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Mark Lewis
United Kingdom