Ricky H´s profile

Reviews (1)

GAK.co.uk

Great service (But only when products are in stock!)

At first I was looking for an ordinary 7 string guitar, but after much thought I wanted to have a BETTER than ordinary one. So I looked online for guitar reviews and came across the Ibanez Iron Label series which are new out 2013.

When I first placed the order with GAK, I realised after I had ordered that it said "Please Phone" for the delivery time estimate. To my dismay, the money was taken out of my account regardless. The customer services were exceptionally good and did what I asked, but I was told I had to wait for another week before I could get a refund.

But what a turn around effect it had! Upon the few days that it took to get my refund, I discovered that the guitar was being sold at a slightly reduced price (-£10) AND with Next Day delivery.

The guitar came as promised by the next day and in pristine condition! What a beautiful model she is. No hints of any transit damage, etc.

Naturally, I would give 5 stars to this fantastic company, but the funds shouldn't go out of your account if they hadn't got the item in stock.

I would definitely do business with this company again, but please MAKE SURE they have the item in stock before you attempt to purchase.

Ricky H´s profile

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Ricky H
Reviewer
Male, 1990
Stoke-on-Trent, United Kingdom

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