I ordered a basin and pedestal from Plumbworld. When it came to installing the the pedestal, we noticed a hairline crack in the pedestal.
We contacted Plumbworld, telling them of our problem and they sent a new one out that same day. Tracy at customer services was very helpful and professional.
She asked if we could send a photo of the cracked pedestal so she could forward it on to the manufactures.
Could not have been more happy..
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