i have ordered from the web page before christmas but never received the package.
despite me calling them three times (probably like a lottery win to get through to them to begin with), using their complain form on the web page and emailing them directly i have not heard back from them.
the first time i spoke to them i was told that hermes says someone signed for the package (i was not in the UK on the date, so can proof that no one at my house signed for it) but USC wasn't able to provide me with the name of the signature. i was told to check with my neighbours to see if someone signed for it.
called them the next day, said none of my neighbours signed for anything. i was told i would be called back but no reply (over a week later now).
have been trying to get through to them all day today but message goes instantly through to "phone line is busy".
Don't buy from them!!!!
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