GK´s profile

Reviews (4)

Cash Converters

Good Customer Service

I had a problem with the item I purchased. The branch resolved it very quickly to my satisfaction.

13 February 2014

Reply from Cash Converters

Hi GK
Thanks for taking the trouble to post a review on Trustpilot.
Kind Regards
customerservices.uk@cashconverters.com

Chemist-4-u

Slow delivery

Seems to take longer than they need to for delivery. Prices are keen though.

LampShopOnline

Useless at Communicating with Customers

The items arrived within a reasonable time, but just before they arrived I checked the website where the status was "Awating Shipment". I emailed and asked for an update, and the order arrived about an hour later. They still haven't replied to my email, but instead just asked me for a review.

28 June 2013

Reply from lampshoponline.com

Hi George,

Thank you for using and reviewing our service.

Once we had read your email we then tracked this on FedEx and realised that you had signed for it so presumed you no longer needed to know where this order was.

I apologise that you feel the level of service recieved was not acceptable. The order status is changed automatically once FedEx deliver the order.

If you have any further problems, please do not hesitate to contact us.

Regards,

LampShopOnline

kenable

Trusty, fast and good quality

Very good service, keen prices and fast, efficient delivery. What's not to like ?

GK´s profile

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GK
Reviewer
United Kingdom

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