I paid for a made to measure suit, (measured by them) but it didnt fit. I took it back and had it re-done - it still didnt fit. After driving across the country 4 times I finally had a suit, and whilst they gave me a free gift (after I complained about the service) which was nice, it would have been preferable to just get it right in the first (or even second) time. what I wasted in petrol and time off work was not worth my while and I would be very hesitant to use them again or recommend them to anyone else. I would just add, that when I finally did get the service I expected, it was with a different member of staff, so it could have just been one member of staff that spoilt my experience.
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