Sweatband.com is a poor e-commerce experience in my opinion. I ordered two squash rackets. I got one after waiting 8 days. Three weeks later and two phone calls, still waiting for the second. They say, lost in post. Fair enough. The problem is, there is no communication. No way of tracking transactions on-line, a basic requirement these days. No emails to say when items have been dispatched. Sweatband should look at how professionals run their websites, such as Play.com. Treat the 48-hour delivery service with a pinch of salt. My advice is to go to the store if you can, or use another company. There is no substitute for the old-fashioned shop - here's the money, thanks for the goods. So, still no second racket!
Gary Allen found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.