Hotelchocolat

Fabulous

It's great to be able to get quality chocolate on the high street that hasn't been pumped full of vegetable fat to improve the texture (Google it if you don't know who I'm talking about). The customer service at the stores is always excellent and often they have samples for you to try when you visit. I've never bought anything from Hotel Chocolat that I haven't enjoyed thoroughly and it's well worth the price.

Betterprint

Poor website.

Great web-to-print concept that has been terribly executed by the Betterprint team. Website is slow, buggy and content is very unclear. Was keen on ordering with them but found it too difficult to even put a back onto my business card. Ordered elsewhere.

Betterprint Business Stationeryand Lucy found this review useful

Vistaprint

Terrible

I have nothing good to say about Vistaprint. Even disregarding their scandal with signing customers up to a £5-£10 a month subscription service without their consent (conveniently hiding the opt out box very well) their product quality are shipping times are appalling.

Can't fault their customer service though.

Barrie Semp found this review useful

07 May 2012

Reply from Vistaprint

Our apology for any inconveninece you experienced with us.
We kindly inform you that we are unable to sign up a customer without his consent to any subscription.
In each step , it s mentioned that you are a membership to vistaprint plus.
You may get back to our customer support by calling us on 0800 496 0350, we can better advise you.

Just Eat

Love it!

Fantastic company and site. Others have tried to copy the idea after JustEat's success and failed completely. Makes ordering the occasional takeaway very convenient. I just wish more local companies would sign up!

24 January 2012

Reply from Just-Eat.co.uk

Hello Kate,

Many thanks for your positive feedback. I am glad you find the service convenient. Please be assured that we are constantly expanding by finding new restaurant partners so there should be more restaurants near you appearing on the website in the future. In the meantime, if you have any favourite local restaurants youn would like to see on Just Eat, you can let us know via this link: www.just-eat.co.uk/suggest-a-restaurant.
I look forward to welcoming you back for your future orders.

Kind regards,

Ruby Smith
Just Eat Social Media

Email: trustpilot@just-eat.co.uk

Tesco

Great new website

Last time I used the Tesco Entertainment it was really bad - unclear and usually down from too much traffic. Their new entertainment site is so much better and while tries too hard to look sleek and modern the actual reliability and functionality is greatly improved. Tesco prices are always fantastic too.