I purchased a KGB voucher for teeth whitening at "White Spa" for £59.
I was dubious from previous KGB reviews but decided to give it a go as it's not a lot of money in comparison to what I have paid for teeth whitening (295£) before.
I tried to book my appointment for two days, and all I got from the phone numbers provided was either a dead line or constant ringing.
When I eventually got an appointment I was happy. As the date approached, I rang to confirm date and location of appointment as website and voucher had contradicting info as to where this "Spa" is.
No answer. For another three days! I emailed them and eventually they rang me (I think this was a bit of a fluke because they had actually called to change my date of appointment). The location varied from Mayfair to Camden to Trafalgar Square!
This is because White Spa is not a Spa of any sort....nor is it a clinic.... it is a rented out room in large buildings used by many various businesses.
When I got there, my appointment was at 10.30. I was still waiting at 11.45 and as the receptionist in the area we were told to wait in had nothing to do with White Spa she was none the wiser. I soon realised that the lady beside me had been waiting on her son who had a 9am appointment and wasn't seen until 10.50am. She was refused a refund and the lady who was providing the treatment was very unapologetic.
The treatment itself was ok - despite having another patient right beside me and in between times the "dental nurse" was shifting/organising other appointments via telephone. An hour or so later I was done and I was happy with the result - the lady told me I had improved to the whitest shade she had. I was instructed not to consume anything food/drink which was in any way coloured for 48 hours which I stuck to rigidly. I experienced ALOT of sensitivity for the next 36 hours..... and by the end of the 48hrs i couldn't see any difference anymore! The white effect lasted for one day maximum!
All in all what a bloody waste of time. I wanted to write this review as I tried to find reviews of this treatment prior to purchasing the voucher and couldn't find anything. If i had read this I wouldn't have bothered.
If it sounds too good to be true, it probably is! Will be saving for a proper dental professional treatment the next time!!!!!!!!!!!!!
Fiona found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.