I paid specifically for next day guaranteed delivery by 1pm as we had an urgent print job which needed to go out the next day. Nothing arrived by 1pm the next day, nor at any time the next day. When I rang to ask where it was the customer service representative said 'it might come tomorrow' which was terribly poor service. I was only hold for ages on a premium 0845 customer services number (which they make money from), incidentally and unsurprisingly, heir sales number is an 0800 number which they answer very quickly. I had a similar problem the last time I used 999 inks but gave them the benefit of the doubt this time. I won't be using them again, and I certainly would never recommend them. They might be cheap, but so are their service levels.
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