I have been looking for these for a while that actually worked as started Cambridge Diet with all the shakes and soups and fed up with mising them up. Told about this one, ordered and arrived in 2 days. Love the frother, now use it 4 times a day. Site good too :)
I have used UK2 for 3 sites now. I find the set up and management easy once signed up but have a couple of niggles.
First the sign up is not straight forward. Had to go back and forward a couple of times to make sure had the correct options. Ditto renewal - there should be a simple link to renew if it cannot be done automatically.
Second and more annoying/serious - there seems to be a period between 1 and 5 minutes every day when the site is unavailable. This time seems to vary in the day. I have enquired a few times but have various answers, the most common is emergency maintenence / updates. This is not an issue elsewhere, so if it was resolved, then higher score.
Just had Infinity installed and it is great. Had 1.2 Mb/sec before on a good day and now have 38 Mb/s most of the time. How the internet should be.
The engineer who came to install the modem etc was very polite and helpful too.
Why did it take so long to get a service like this?
Had an issue recently with a payment. Called Paypal and sorted it out within a couple of hours which was great. Not the first time, their customer service has been very helpful.
Why not a 5? Paypal's can be frustrating to use. The site is fragmented and can be slow to load with blank screens. Plus every couple of days I get an error message, the page won't load, cannot log back in (get same error message) and need to use another browser to continue. If they didn't offer a good service, I would not use.
Booked a parcel that was needed next day on 24 hour service to be collected from home. Parcel collected and thought job done. Didn't turn up next day, or day after that, but on third day. Complained to get money back and was told by stroppy woman, all home deliveries are on 3 day service. Why is that not on the site? Wouldn't refund money as delivered parcel.
24 hours = 3 days and that's ok - only in the land of the parcel delivery networks.
I suppose I should be thankful it arrived in one piece ...
Ordered Harry Potter boxed set as a present. Arrived with 3 of the corners bashed in. Filled in form on Amazon, it was collected, and replaced within a few days. Just as it said it would.
No hassles, no can't do it, just did it. Thanks.
Just a quick review to comment on excellent service and backup. Item delivered a couple of days after ordering, exactly as quoted on the order. Unfortunately, one of the items was damaged, but a call to customer services sorted the problem and a replacement was received the next day. If only all companies could be relied upon for such support.
Mrs E Clark
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