After placing order in Early November and having early December delivery date confirmed i was called by the delivery company saying the goods were not sent to their depot, needless to say trying to get answers and making new arrangements was extremely difficult. 1 of the beds arrived- broken! The other beds i was told would follow soon- they didnt, numerous phone calls followed with no sucess, email complaint not answered. I cancelled the order but they insist you wait for someone to call you to make refund which of course they didnt. Thankfully i found this forum and the name of the boss,i emailed him direct and wouldnt you know i had a phone call within an hour making refund arrangements, why did it have to be so difficult!
MIss found this review useful
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