I have been using Refresh Cartridges for several years now and have found them to be a generally reliable company. However, I do have one or two gripes, the first being the condition of the occasional refurbished cartridge and the second being the fact that I did not receive any response from them on the one occasion that I returned an unsatisfactory colour cartridge, one that I did not believe had supplied me with the correct amount of ink. There was no follw up and no acknowledgement of my complaint. This has been disappointing and led me to research other companies. It left me feeling that they were like many other companies in the sense that they are happy to take the money but not so forthcoming when it comes to responding to complaints from loyal customers.
A fast, efficient and professional service that I have used on a number of occasions, now.
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