Ordered on Sunday, was expecting 2-3 day delivery. After 1 week with nothing heard I contacted DIY Tools, and was told to expect delivery on Thursday. Waited at home on Thursday, and when it didn't come I called in again and was told to expect delivery on Monday. It did eventually arrive on Monday, and was as expected- a great product in good condition, and it was a good price.
I can understand delays due to supply & demand issues, and it's frustrating for all concerned. What is unacceptable is not keeping the buyer informed, especially after committing to delivery on a given day.
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