Alex M´s profile

Reviews (3)

Big Cup Little Cup

Great coffee but not sure about compatibility

The coffee is very good but the capsules may not be totally compatible with all machines. In my case coffee from a Nespresso capsule takes 1min 5secs but from the Big Cup capsule the time is 2min 3secs. I was sent a replacement box but the same applies. With the Nespresso version the base of the capsule is "domed" and after use the 3 pierce holes are obvious but with Big Cup the base is flat and, I think, further from the piercing "prongs" . The result, in my view, is that the piercing is not as effective hence the longer time to produce a cup of coffee. Having bought the Discovery Pack it looks as though it will take forever to use all the capsules.
It's a pity because the coffee is very good. The capsules need a redesign.
My machine is a Krups.

22 November 2013

Reply from Big Cup Little Cup

Hi Alex,

Sorry to hear you're still experiencing some issues with the capsules - I will drop you a line to follow this up again and hopefully we can get something sorted for you soon.


Good service

Delivered two days from placing order as expected


Great service

Order late one afternoon/early evening and received the delivery next morning at 8.30am - in the Highlands of Scotland. The only complaint is the delivery charge - £2.50 for such a small envelope seems a bit much.

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Alex M
United Kingdom