I ordered my new Toshiba 40TL868B 40in 3D Full-HD 1080p from Directtvs on Friday night for Saturday Delivery. I ran into a few problems with the delivery company which was 'Yodel' as a confusion was occurred which caused me to travel 30 minutes out of town and back for no reason. Apart from that the television came in all the wraps and seals required and works perfectly fine.
Due to the delivery of the item and a few problems occurred through the day the company is great.
Problems ran into;
-TV signed for at 7am by someone
-Thought it was stolen or delivered to someone else house
-Was transferred between DirectTvs and Yodel all day
-Told by Yodel the it was signed by the manager as my local one was shutting down and moving to Goole and was told they was open.
-Got to Goole after putting £10 petrol in and it was shut.
-Half way back at about 5:30 I was rang up being told they were trying to deliver it but no one was in, even though my mother was in.
-Got back into town and visited my local Yodel and signed and took the television.
Therefore I paid £16 for delivery and an extra £10 to track the television down as no one knew exactly where it was.
They could of at least informed me when I rang yodel in the morning that the manager was the one who signed for it so confusion was risen.
Therefore this is the reason when I'm giving them a 4/5 instead of 5/5.
Get a better delivery company like, Citylinks or Parcelforce!
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