We have been using their Postcode/address finder software for about 4 years now. Just upgraded to the latest integration, superb software. The customer just starts typing in ANY field and it starts to search by Company name, Postcode even road name.
We had a few bugs with the software we use, but their support (Jamie) could not have been more helpful.
I was having a problem finding out what was eating up all my hard drive space. They had a look for me and provided a detailed list I could easily work from. They are always speedy and efficient. Its ALL ABOUT THE SERVICE. Glad I found them.
Be careful. They will tie you into a long contract.
They use their 50/50 offer to draw you in. Once they have 4 out of 20 keywords on page 1 of Google you will be pressured to sign a 12 month contract. Out of the 20 keywords, at least 4 will be MUCH easier to achieve page 1 - clever eh!! We have wasted £13,000 and over 12 months with these clowns. Our visitors increased briefly during the trial when they build powerful temporary links, but once you are on a contract the visitors crashed and remained that way for a year.
Do yourself a big favour and avoid Smart Traffic, I wish we had.
We ship 1000 of parcels with DPD and their online tracking is the best in the business. Whatever you do don't use City Link. Every courier company has problems. Theses drivers are asked to deliver 100+ parcels each day and the customers think they should receive a personal service. Example: Could he phone when he is outside. Could he phone when he is 15 mins away and so on. Come on get real.
Use at your peril. Sent our order to totally the wrong address, and late. Called them and they don't even recognise their own order numbers. They told me I had quoted an old invoice number. I quoted the ORDER number from the receipt order confirmation email. Said they would resend the goods, but this was after talking to 3 people of over 15 minutes.
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