This company has a 14 hour delivery window from 7am until 9pm meaning someone has to be in ALL day. I waited in ALL day for my delivery and it never arrived despite their website claiming my parcel was out for delivery. At 9.30pm my parcel's status was changed to 'attempted to deliver by could not get access'. I was in all day and no card was put through my door to say delivery had been attempted. Online status was changed to 're-deliver the following day' by Yodel and I could not alter this as I hadn't been left a delivery card with the required number on it. This resulted in a second day waiting for the parcel. Appalling service, no contact numbers given on the website.. poor service indeed.
I found the sun glasses I was looking for at a great price. I was kept updated on my order and delivery took a week in the run up to Christmas, not bad. I'd be happy to use this company again and to recommend them to others.
I ordered a Canon Ixus 110 camera and was able to track its delivery until I received it fairly quickly. However it was a Powershot SD 960 which was sent, which is the US version of the same camera, complete with US battery charger. On hunting through the small print on Bitesizedeals website it states that they may substitute another countries version of the product you order. Canon UK customer services state that the warranty of the powershot I was sent is invalid outside the US and that leaves me relying on the warranty service offered by Bitesizedeals themselves. I also am left having to buy a UK battery charger to be able to use the camera. Bitesizedeals customer services have not yet got back to me about my complaint. If I'd seen this review website before I would have shopped elsewhere!
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