We all know they can't employ the brightest staff, it would cost too much, but every now and then you do stumble upon a good member of staff and the prices become well worth the money. Don't ever try and make a return at peak times though, you'll get even angrier!
Vodafone screwed me arround when I left, only telling me I was supposedly not out of contract after I had left!
I ended up having to find a director's email address and email him- funnily enough the problem was then resolved within a day!
All I will say is that all networks seem to mess people arround- O2 were just as bad 2 years ago
Ebay seem to represent buyers pretty well but when I won a Pioneer TV cheap and the guy refused to let me buy it Ebay couldn't do anything about it....... makes a mockery of the site if you ask me because they didn't even ban the guy, but meh!
Then when I sent a cheap item out and the buyer claimed not to have received it I was forced to refund... but maybe he was genuine I dont know
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