The subject say what I mean.
I urge everyone to steer away Infurn and never buy anything from them, or at least consider it.
I ordered the first few items in June 2011 that after much difficulty, did not come until April / May 2012.
Because of the delays, I received a gift certificate as compensation, and thought in the middle of November 2012 that I would use that gift certificate, although I found that the goods would arrive late. Got delivery eventually given to the end of March 2013.
Now we come to the end of March and no items have appeared, and the tracking link does not work, even if Infurn says that everything is in perfect order and the goods is on the way, at least 1 of 2 items.
Ordered phone appointment via the website and got a call. Then I soon realized that history repeats itself exactly with the same excuses I got served with the first order in 2011.
Infurn unfortunately do not have any interest in and to resolve their logistical problems and you may begin to wonder if Infurn having financial problems. The reason for this suspicion is that Infurn claim the goods are on the way to stock or customers, but the carrier will not carry this until they have been paid for the transportation.
Infurn has to raise these money from them who buy new products, and then you have the eternal turnaround with poor liquidity and all the problems this makes.
SO again, If you like being cheated and lied to, use Infurn. If not, Stay Away!!!!!
Additional info added: 26. june 2013
In the end, I got all my ordered things, but I called them every week and every time they had one excuse for not deliver in time...
So please, avoid to use INFURN in the future.
Stopinfurn.com found this review useful
I put my first review into Trust Pilot on the 29th of January.
Couple of days later, Ms Sonia Harris from Infurn called me and informed that Artichoke is soon to be delivered.
I did not want to belive that yet, since I have had lot of promises from Infurn earlier.
But few days later the Artichoke was delivered, but its was very difficult to track this, and I had to do some investigation myself to get in contact with the norwegian company in Oslo that got this lamp into their warehouse.
And within one week later, I got the bill from the trucking company that they also had the Clock in their warehouse... this parcel they have hade for some days/weeks. Due to this I had to pay exctra cost to get this cleared in to Norway.
But now this parsel is also delivered.
But I'm still waiting information about my last lamp in this order. I have tried to get in contact with Infurn without any success.
Until I get the hole order delivered, I will only give a rating of 1 -one- star.
And Ms, S. Harris, if you read this review, please call me!
I got all the items in april/may 2012.... - Do not use Infurn!
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