Syed Ahmed´s profile

Reviews (2)

CompareMyMobile.com

AWESOME!

Awesome website, always gives the best prices, selling all my gadgets! :D

Protect your bubble

Claim denied for my iPad 2 cause a ribbon was ripped -_-

Service was unacceptable, I had to call them to pay the excess and it doesn't look like they were even going to call me, so I paid my excess and they collected my iPad, (said they will pick it up one day, took the day of work and ended up coming the next day) anyways I was willing to forgive that. Ok so now my iPad is with them and they advised me it will take 3-5 days and I should call them, so I did do that, 25 minutes waiting on the line they reported to me that hey will be returning my iPad unfixed as it was tampered with. My iPad had fallen on concrete floor and screen smashed and yes upon handling it some of the ribbons ripped as well. So they rejected my claim on that basis and I lose my excess and the smug advisor attitude was "there is nothing you can do about it". I am a student and do not have money to be throwing away on excess which I DO NOT GET BACK, I find unacceptable DO NOT INSURE WITH PROTECT YOUR BUBBLE!!!

30 January 2012

Reply from Protect your bubble

Hi Syed

We are sorry to hear that you had problems with your claim.

I am keen to look into the details regarding this in full, would you please drop me an email with your policy number and address so that we can do this for you.

If you can email:

matt.reid (at) protectyourbubble.com

Many thanks,
Matt

Syed Ahmed´s profile

profile image of Syed Ahmed
Syed Ahmed
Reviewer
Male, 1992
London, United Kingdom

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