I love Bank, they may be slow on delivery times but I love having clothes a bit different from everyone else & at great prices. The sizing of course will be different as they stock lots of different brand & the returns policy seems fine to me - you can take into various locations & they will ship it back. I'm not sure if that's just London based though.
I've ordered twice from them & the only problem I had was with late delivery - took about 10 days to arrive, but this was over the Xmas period. I've not had to return anything, so I can't comment on their returns policy.
I guess I was just lucky, I loved my clothes & got them cheap as anything.
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