Patrick Gibbon´s profile

Reviews (2)

Carpetright Plc

The worst Carpet Company in England

The worst Carpet Company in England
I had to rate them 1 star to get this review activated but even that is too much.
We took delivery of a carpet. 1 year and 3 months later, we moved the furniture around the room and discovered that the exposed carpet had NOT faded, but darkened. It no longer matched the same (apparently) adjoining piece of carpet that we had bought 1 year later. When I complained, I was told that it was too late to do anything as it was never under guarantee. Although I was assured at the time that the carpet carried the usual insurance, I was now told this lie. The manager was so uncooperative, it bordered on the criminal. I wrote to their head office who confirmed what the manager had said. They told me that I could get a carpet specialist to examine the carpet AT MY EXPENSE. That would have cost me £120, what the carpet was worth in the first place. Catch 22 situation.
My advice is DON'T EVER SHOP AT CARPETRIGHT, THEY MIGHT BE CHEAP BUT AT A PRICE - TO YOU.

5 days ago

Reply from Carpetright

Hi Patrick, we'd like to look into this further so please provide your order number and contact details. Regards Sandy

Tacklepets

Crooks-Paid and received nothing

I had to rate them 1 star to get this review activated but even that is too much.
I ordered my bag of 25kg Peanuts on 16.12.2011 and have not received the order, a refund or even a reply to my calls, letters and emails.
I am afraid that this company id dishonest and run by a bunch of crooks.
Stay clear. Now a Police matter

Patrick Gibbon´s profile

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Patrick Gibbon
Reviewer
Male, 1949
Woking, United Kingdom

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