Disgusting after sales service. In fact no after sales service. Had to give them one star as no option to rate less. Purchased an I-helicopter throuth KGB Deals (who by the way are equally as bad). I-helicopter which apparantly normally retails at £100??? was on offer through KGB deal for the price of £29.99 plus additional P&P just before christmas. Absolute Rubbish Product!!! If they were giving these things away free, I wouldn't take them up on the offer. Gyro broke within minutes of use and was unusable. Was given a point of contact for digital deals which I duly emailed, several times I might add because until today (31 Jan 2012) I had received no reply or even an acknowledgement. Eventually got a reply offering to replace product on this occassion as a gesture of goodwill on receipt of returned product. I sent an email reply in respect and again I wait. Put it like this I wont be holding my breath! Not worth the bother. However, I wont be dealing with either of these companies again and my advise would be stay well away. Disgusting Service and very disappointing.
Absolutely disgraceful service. Purchase an I-helicopter for a christmas gift, this product only lasted about 5 minutes, basically rubbish. Normal retail price apparantly £100 deal was for £29.99, which I thought was reasonable at the time. Quite honestly if they were giving these thing away free I wouldn't bother with one. Customer services dont seem to be interested, provided email contact for Digital Deals (The Merchant) emailed several times, no reply what so ever received not even an acknowledgement. Disgraceful. My advise would be stay away from this site.
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