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Worst internet experience

This is the worst internet experience I have had to date. I ordered a tennis racket 9 days ago and as the racket was for my sons birthday a week later I rang to find out what the delivery time would be to Rep of Ireland. 3/5 days was the reply. Five days after the order I rang again for a tracking number and was told that the item had to come from their warehouse to be strung and had not yet been dispatched. Customer services apologies and said the item was due back tomorrow and as a jester of good will would also send some additional tennis balls. Yesterday I received an e-mail confirming that the order had been dispatched. The racket with complementary magazine (not tennis balls). However, although I have a tracking No the courier company confirms that 9 days after ordering, the item has still not been dispatched from Milletsports. My sons birthday was two days ago. Get your act together this is pathetic. You don't deserve to be in business. How can you have a rating of 9/10..rubbish.

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mike hooke
gorey, Ireland