Russell´s profile
Reviews (2)
Made.com
Words don't do it justice...
Well, I can't comment on the actual product, as it's never arrived!Website doesn't tell you delivery date until you have purchased. That's when we found out there was a 4 month wait. It's now been 7 months and still no sofa. NEVER proactive to contact us, we have to chase, and then are told of constant delays and new estimates. Website tracker doesn't work as says original date.
At one point told it had been shipped and in warehouse - next update there were production delays (so hasn't been shipped).
Absolutely terrible.
Loaf
Great company, great bed! Thumbs up!
July update - The 'Firm' Mattress is not living up to it's name. After 3-4 months started getting dips & imprints from where we slept (even though we rotate as per instructions - you can't flip it). Not experienced this before, so written to Sleeprooms to see if they think it's faulty or what they can suggest?...
31 Jan
We went to the showroom to make our choice as we liked so many of the beds on the website! The bed was then delivered within a week which was an amazing turn around time (we're currently waiting on sofas between 7 and 14 weeks delivery time!). The delivery timing was a bit annoying as we were only offered a 12-2pm slot (even if we offered to delay a week later), which meant I had to take the day off. But the delivery guys came at the beginning of the two hour slot, which was great, and were quick and efficient at putting the bed together.
The bed itself (Coco) is lovely, and mattress (firm) is great. Overall an excellent purchase, good value, good experience and have recommended to mates.
Russell´s profile
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