Whsmith

Very poor after sales service

I bought a kobo touch before Xmas and didn't really start to use till recently.

The kobo touch has become almost unusably slow and unresponsive. I contacted WH SMith who said that as it was after 4 weeks they would not exchange but that I would have to send the item back to kobo.

Compare this with John Lewis who also stock the kobo and would offer a very different level of service. Buy elsewhere!