Tim Price´s profile

Reviews (5)

BoilerJuice.com

Good service just wish they gave you a clue about delivery times!

Easy to order but you need to know exactly how much you need. Get it wrong and need extra litres you have to reorder amd wait even thougj the tanker is there already thete! Ordered mine and no information on delivery tanker just turned up out the blue lucky I was there yo unlock the tank! Price needs to be good but most oil companies will match the price if you haggle, give you a delivery day, will fill you up and do not wamt payment untill after delivery not two weeks before. Unless you get a great price unmatched elsewhere you get a better service elsewhere.

GateMotors.co.uk

Failed to deliver then charged me to send again!

I ordered from their website, paid via paypal and there were no delivery details. Company did not send me any delivery or tracking information. The delivery company they used required a signature and tried to delver on two occasions a day apart then returned the package. I wax away for three days and on my return found a not through my door asking me to contact them. I did so and found they had returned the package, from receiving it to sending back the delivery company had it about four days! On contacting gatemotors they insist pay again for the delivery and its my fault for not staying at home for the week! Appalling service, only order from them guarantee there will always some one at home 24/7 to receive their package. If there is an issue do not expect any assistance from Gatemotors.

Marc Harris found this review useful

30 April 2013

Reply from GateMotors

Due to the weight & dimensions of the item that you order we could only despatch it to you via a courier. The checkout process of the website explains the number of days that you should expect the delivery to arrive in and also that courier deliveries will require a signature.

In your phone call to us you explained that you had received an email from the courier informing you of the day & 1 hour slot that they were due to deliver to you on, although you had not taken any action on this, the email also provides you the option of changing the delivery day.

We try to keep our prices as low as possible and cannot absorb charges for redelivery when the courier has clearly attempted delivery on a number of occasions and informed you of the expected delivery date.

Had you been able to provide us with details either on your order or shortly after the order was placed to let us know that you were going away we could have altered the expected delivery day or communicated with the courier to hold it longer at their depot for you.

In all occasions we help where we can but unfortunately there are some circumstances that do mean we have to pass charges on.

Best regards
GateMotors.co.uk
Tel 01202-717191

Wex Photographic

Good price, fast service, helpful staff

Always been reliable and advice on products over the phone spot on. Fast delivery of in stock items and keep you updated on progress. Prices are competitive.

Pet Supermarket

Excellent price Great Service

Excellent Price and fast delivery. Communication regarding delivery times could be improved but overall a first class service.

Tayna Batteries

Good Price, Fast Delivery and Advice

The price was the good for the Trojan batteries I purchased and they were delivered the following day. They gave me excellent technical advice on fitting when I rang them. Would definitely use them again

Tim Price´s profile

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Tim Price
Reviewer
United States

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