Bought a top of the range ex demo B & W product. Clearly not very compatible with Windows so had some tech issues. delivery good, packaging and product visually good.
On contact, very friendly and polite but failed 3 times to call back when promised. Finally referred to the manufacturer but had to borrow an apple product to make it work with Windows. It did eventually work and now satisfied with the result. Just wasted 3 full evenings trying to follow instructions which clearly do not work.
Had some problems with a product. Somone real to deal with the issue which was resolved professionally.
Decided not to keep the product so they refunded.
Service so good, I bought different replacement form them
Would definately use again. Good prices coupled with service is rare these days.
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