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Reviews (1)

Mr. Delight

I would give 0 if I could - 6th UPDATE

Worst transaction ever made in my life.
Ordered in october, never received the item.
Complained with them but their support is completely useless. Nobody helped in tracking down the post and nobody offered help in calling the post office (they said I should do it myself).
They keep asking me to be patient while they are happy since they already took my money.
I keep asking refund but they do not want to, I've asked their superior number and they keep ignoring my email.
They literally stole my money and I will never buy from these thieves again.

REPLY TO YOUR COMMENT:
So you got time to answer a negative feedback but you don't have time to answer my 10 emails I sent you over the last month??????
I sent you tons of emails to info@linkdelight.com but you stopped answering because you didn't care!!
Item was never delivered, I called the post office several times and they told me to consider it lost and tell the sender to ask for a reimbursment (which I told you, but you didn't want to because you don't care).
It's been one month I've been saying to you it was never delivered, either you don't understand or you pretend to because you want to keep my money.
I keep my comment, you are unprofessional. I will change my idea once I get my money back.


SECOND REPLY TO YOUR COMMENT:
I can forward you at least 5 emails I sent and you never replied, just give me the address where I can send them and I'll forward them, proving that I was not answered at least 5 times.
You must be mistaking me with another customer, parcel was never delivered and I already called the post office and I even told you that! Post office said it's lost and it will not arrive. My order number is 3409, so you can check.
I am confirming you now that post office told me item is lost, so pay me back my money now please.

3rd UPDATE:
As expected, no answer from you after my last comment. Item lost and my money too...
I'm glad some people decided not to buy from you, you really deserve it.
Last chance to give me my money back, or I'll start copying this review to other website as well...
Hope you answer me this time, you always find time to answer the other complaints with your usual phrases but you never find the time to satisfy angry clients!!!!

4th reply:
As I already said: I PHONED ROYAL MAIL AND THEY CONFIRMED ME TO TREAT THE ITEM AS LOST. YOU WANT ANOTHER CONFIRMATION? ITEM IS BEING PROCESSED SINCE OCTOBER 2009. ACCORDING ALSO TO ROYAL MAIL WEBSITE, ITEM THAT HAS MORE THAN 15 DAYS FROM DUE DATE IS AUTOMATICALLY CONSIDERED LOST BY ROYAL MAIL.
HERE'S THE PROOF: http://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181 (READ THE BOTTOM: Please wait 15 working days (from the due date of delivery) before completing this form as we would not consider an item as lost until 15 working days have elapsed. We allow the 15 working days for items to be returned to the sender if there are any delivery problems.)

YOU ALSO GOT THE GUTS TO SAY "STOP SAYING AND JUST DO SOMETHING"... I'VE BEEN TRYING TO DO SOMETHING WITH YOU FOR 3 MONTHS BUT SATISFYING THE CUSTOMER IT'S NOT MY JOB, IT'S YOURS.

NOW GO DO YOUR JOB AND GIVE ME MY MONEY BACK.

NOW YOU HAVE THE PROOF THAT ITEM IS LOST.
WHAT ELSE DO YOU NEED?

5th post:
As expected, no answer from the company. Still hold my view on these guys, don't trust them. Linkdelight, if you're interested in not appearing as clowns, answer and give me my money back, you have the proof you need.

6th post:
No news, emails, calls or reply by post from Linkdelight. I am glad they stole me "only" 10$. I hope to change my feedback but I trust nothing will happen.
Where I come from they use to say "I hope you spend that money in medicines"

JJJJand Tony found this review useful

05 February 2010

Reply from Linkdelight Co., Ltd.

1 respond,Parcel shows delivered.Please confirm. Next step will be done if it did miss.

That is not true.We have replied to very email you have sent. Please check your email system. The parcel shows arrived at your local post and delivered but never show return. So, if your local post shows the parcel missed, please contact your local post to confirm and apply a compensation . We will return the payment to you with the confirmation you got from the post.

2 respond ,For your parcel, we did got notice from the post that the parcel has been processed by Royal mail and the tracking information has been offered to you. While you declared that the parcel was missed, please email us the proof you got from the Royal Mail. Since the fact can tell everything , please stop saying but just do something .Then we will follow up. We will not avoid any problem if we found it confirmed.

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Male, 1985
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