I have bought quite a few things from these folk now and the prices are great. As others have mentioned, you have to wait a bit for your goods but you know that when you order.
The only problem I have found is with returns.
Twice I have returned goods and not been refunded. On the first occasion I had to chase my refund several times and, despite having sent my order back well over a week ago, I am being told my return has not yet registered on their system. This order was also short by one item and yet I have still been charged for it.
I appreciate this is a young company however this simply isn't good enough.
Update: my refund has now been processed and I will order again in future as the brands are great and the prices unbeatable. I hope they can speed up their returns and refunds system as it's the only drawback to an otherwise brilliant e-retailer.
Sadiq Akbar-Basha found this review useful
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