I recently bought a Tefal Avanti toaster from my local Walsall Debenhams store.
The toaster's function was dismal and the following review I attempted to submit to Debenham's web-site says it all -
"If only the toaster's function was as good as its appearance! No matter what setting used, impossible to get an even 'toast' on both sides of the bread - one side burnt, the other side white -. A very, very unfortunate purchase".
However....... my review has been rejected twice by Debenhams because it doesn't comply with their review 'Terms'. Having read their 'Terms' I fail to understand why they've rejected my review - I believe my review to be accurate and honest.
My feeling is that Debenhams behaviour is cynical and dishonest - I'm sure that if my review was 'positive' it would have been accepted!!!!
After previous, unfortunate experiences with Debenhams customer services my advice to others is... find another company to deal with
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