I'd recommend using Skyparksecure.com to book your car in while you go on holiday. Of course, I'll have to hope they come up to scratch on the day of our flight, but I won't know whether they will until the last week of February.
I have already written to customer services about this. My order turned up in a very battered state, having been packed in a plastic bag and probably placed at the bottom of the van load!
I was dumbfounded but, luckily, none of the goods were actually damaged it was just the packaging that suffered. I have received an acknowledgement and an apology.
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