Bought something via Tesco and something went wrong with the data feed so the wrong product showed up. Cleverboxes put everything right in a very prompt, polite and professional manner. How you deal with mistakes is more important than how you deal with things going right. Well done Cleverboxes team.
As an early internet user I was always keen to use every possible price comparison tool first before I made a purchase. Over the last few years, I'm not alone in coming to realise it's quicker and easier to just go direct to the amazon site and if they sell it, it's probably no more than 5% more expensive than the cheapest place on the web BUT (and it's a big but for a reason), you know it will arrive, and moreover, if for any reason you have a problem, amazon sort it so quickly and painlessly. That's why they're my goto for most things and they get five stars from me.
I love this little ecommerce operation. They stock the best of the latest media players imported from China; they know what they are selling and sell at a decent price.
I ordered something from them and had a couple of screws missing. My email was answered within an hour and new ones were sent.
If you like watching digital media, check out some of the stuff on this site.
The title says it all really. No problems here. I always say it's more interesting to see what a company does when something goes wrong. This is why Amazon are King of the Hill.
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