Little Mistress don't refund your money if you return something - they will only give you a store credit! I bought 2 dresses and they only sent 1 as the other one was out of stock, then when I returned the other dress that they'd sent for a refund as it was not a good fit, they told me that as I'd used a discount code they wouldn't refund me! I was not aware of this policy and if I'd known that I couldn't get a refund I would never have purchased it, as with all online orders, you don't know how it's going to fit before you try it. Very very bad service! Won't be shopping again.
I really wish I had read these reviews before placing my order! I have used Ark a few years ago and was happy with everything. But this time I placed an order that never came, when I log into my account it says "processing" so it's not even been shipped. I've e-mailed them with no reply. Have phoned several times and can't get though to anyone. It seems like they're going bump so I'm going to get money back through my credit card, what a total waste of time! Oh and I only placed mu order in Jan so the christmas rush can't be to blame!
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