Esther´s profile

Reviews (2)

Parcel all arrived safe and sound but the lady at the parcel drop off point wasn't very friendly.

All parcels arrived and I was happy with the price I paid for delivery. However, I chose to drop off my parcels at a local collection point (petrol station) and the lady wasn't very friendly who served me. I only had 5 parcels but she kept sending me to the back of the queue and said that paying petrol customers were her first priority. Not great service, not least as I'd left my baby waiting in the car.

10 July 2013

Reply from


I am sorry to hear of the bad experience you encountered at the drop off shop on this occasion.

We will be raising this with the courier so they can fully investigate this and take any necessary action required.

I am very sorry for the inconvenience caused.

Kind Regards,


Simply Envelopes

Great service, very fast!

Free samples were sent to me to ensure I was choosing the correct product, these arrived the following day. The order was processed very quickly - many thanks!

Esther´s profile

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United Kingdom