Have no customer service, I ordered a second hand laptop from someone with 100% feedback, turned out the laptop had been opened and most of the switches were taped in place, emailed fleabay about this, and they insisted that I had a professional report (laptop cost £159) which cost £47, then insisted, after report showed that laptop was faulty, that I send back, recorded, at my expense (£11) ... Then buyer "disappeared", or so ebay said even though I located the seller through 192.com, ebay were not interested!
Ordered cordless 18v drill, went to pay and their "Sagepay" (I think it was that) stated that my payment had failed, ordered one from someone else then the one from Charlies arrived after the other one I'd ordered!
Will never order from "ProperCharlies" again!
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