Debbie Thomson´s profile

Reviews (6)

Excellent service

Thank you for your excellent service. My son decided he would like a lens for his 21st birthday today but left it until Saturday to ask for this, thanks to you it arrived yesterday. Your prices were a good deal lower than I had found anywhere else and I suspected, wrongly, that you might be too good to be true. I had been sure he would have nothing to open on his big day but he has (and he has been taking non-stop photos ever since opening the box!).



I needed a new washer and the Co-Op price was not quite the cheapest price on the 'net but by the time delivery was factored in it balanced out, not to mention the fact that they didn't charge for a Saturday delivery. Ordering was quick and simple, the web layout was good. As promised the night before we got an email telling us which 90 minute slot our new washer would be coming.

Sure enough about 40 minutes into our allotted time two polite, courteous delivery men turned up, they unloaded our washer with care and took away all of the packaging.

I will certainly use the Co-Op again.


If I could give them no stars

I would.

We have a long and sorry saga with Jessops which we have tried to resolve both in branch and with customer services but we are being steadfastly ignored. I will not be doing business with the company again (not that I suppose they care very much). seems we are not alone in struggling to get Jessops to respond to us though from the reviews on here, I only wish I'd known about Trustpilot before we spent £600 in the store. I would gladly have paid slightly more and conducted business with a company who cared more.

Ian Bd found this review useful


Can't fault the service

Very, very swift delivery. Ordered on a Sunday morning paid £9.95 for next day delivery, laptop arrived 9am Monday morning. Prompt replies to emails and the ordering process was easy.

Excellent, speedy service.

Great customer service too. I made an error when ordering my new glasses, I misread my prescription but as soon as I realised my mistake I called Direct Sight where a very pleasant lady corrected my mistake for me without a fuss.

A little over a week later my new glasses arrived. They are a perfect fit and I can't quite believe that the frames only cost me £19, even with the cost of scratch resistant coating and P&P thrown in my new glasses have cost me just £33. As a first time glasses wearer I am glad I opted to avoid the high street options where I feel certain my glasses would've cost me a whole lot more.

I will be using this company again and I will recommend to family and friends.


Good on line experience

Very easy to look up what I wanted and add it to the basket, quick site and fast delivery times. Will be back.

Debbie Thomson´s profile

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Debbie Thomson
Female, 1963
Ely, United Kingdom