John T.´s profile

Reviews (4)

Vet-Medic

Good honest service

A web site that was easy to navigate and the Item delivered on time

Currencies Direct

The actual tranaction took far too long

The rate I had was - I mean was competitive but by the time I concluded the online transaction the rate had changed and I then had to start the process again. Then to cap it all the funds took several days to transfer. Very unsatisfied.

20 February 2013

Reply from Currencies Direct

Hello John,

We’re so sorry to hear the online process took too long. The good news is that right now we’re embarking on an extensive program of change with the aim of matching the fantastic service we already provide over the phone with our online toolkit.

It would be very helpful to us to know more about the task you were trying to perform and the steps you went through so we can incorporate your feedback into our program.

We're about to conduct in-depth user testing and I’d like to invite you to please get in touch to participate

contact details are as follows:
Email – review@currenciesdirect.com

Many thanks,
Katy Male
Product Manager
Currencies Direct

GSF Car Parts

Very helpful

I did not conclude the order process as was concerned over method of delivery to France. The response I had was very quick and helpful . The order was placesd on 28 December and was delivered 4 January. First class service. Would. Be helpful if confirmation of shipment email could be sent.

www.packyourbagstravelstore.com

Just Brilliant

I cannot recommend them enough, very quick service and item deliverd as ordered and was kept informed of progress. This is bearing in mind that they had to ship to me in France

John T.´s profile

profile image of John T.
John T.
Reviewer
United Kingdom

About