We booked resort hoopa airport transfer for our holiday in Turkey. They were the transfer choice for Lowcostholidays.com and I didn't know it was with them until I had booked it. When we arrived at the airport and had collected our luggage we had to wait 45 minutes out on the Tarmac with 3 drivers and about 20 other travellers, none of the drivers spoke english or seemed to be organised. Once we had our allocated driver we were instructed to the mini bus where we ended up waiting a further 20 minutes for another customer who I presume had a later flight. The driver did not tell us this and he did not switch on the air conditioning.
When we finally got going in "laid back Larry's" mini bus we proceeded to cruise down the high way at about 40 miles an hour, after about an hour when I finally thought we were near the resort (we had been to same resort last near so aware of average driving time) we pulled over at a roadside shop for him to have a tea and smoke! Again no explanation in any language was given. Finally another hour of travelling and 4drops later we made it to our hotel, needless to say we did not tip him which he didn't seem overly happy about.
On the second to last day we did as instructed and went online to find out what time out pick was and all it says is Pick up time N/A (it still says this now and we are at the airport!) we tried to call the number given on our paperwork, eventually getting through to someone, who quickly transferred us to a number that rang out for 5 minutes and then someone cut us off! We have spoke to the hotel to make sure the times aren't printed anywhere but they couldn't help us either. We gave up and ended up paying £60 for a taxi back to the airport!! Please do not use them!!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook