.bad, bad, bad! they took £100 too much from our card we had to spend a fortune in phone calls trying to get it back.Most of the time they just won't answer the phone. We were told that we would have to wait until bed was delivered then we would get our money back. Tried to cancel the bed and were told that we couldn't. When we went back to the store several weeks later a saleswoman tried to cantact their HQ but they wouldn't answer the phone the either. As we were waiting( half an hour) I looked down the shop to where the back-store doors were lying open and our original sales boy was clowning about with 2 other staff and was he running around with a black bin bag over his top with his arms tied in underneath it! When I told him it was a good job he didn't work for me cos i would sack him, he just gave me a lot of cheek. after many weeks we managed to get the bed cancelled and ALL our money bacK plus a voucher for the bad treatment we have had. DO THESE PEOPLE WANT TO WORK, THEY DON'T DESERVE ANY TRADE.TERRIBLE EXPERIENCE. PLEASE, FOR YOUR SAKE GO SOMEWHERE ELSE
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