Jenny Ranger´s profile

Reviews (1)

I'd rather take a chance on Ebay - worst online shopping experience EVER !!!

I ordered 4 items from these people on 01/12/2011, 2 weeks later I rec'd email sayin that 1 of the items was not in stock, needless to say the items were not delivered in time for christmas. Phone to enquire was told that I had to wait 4 weeks from despatch (note not the statutory 4 weeks from order). Package finally arrived 6.5 weeks from order and guess what? of the 3 items that came, none of them as I ordered, 2 were wrong size and 1 a substitution (an umbrella for a pair of pumps!).
They even had the cheek to be sending me daily emails throughout december advising of their special christmas offers!
The item which they told me was out of stock continued to be advertised (and still is) on their website, and so for that matter are all of the other things which they couldn't send to me.
I am writing this in the hope that others find out about them before they purchase. Easylife have a certain air of respectability about them, I know i've seen their catalogues fall out of newspapers many times, the are the kind of company my mother might have been tempted to use (not any more), but as my title says ths was "MY WORST ONLINE SHOPPING EXPERIENCE EVER". Avoid, Avoid, Avoid.

Jenny Ranger´s profile

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Jenny Ranger
United Kingdom