First (and 2nd) time i've used LambdaTek, and i'm very impressed.........I placed my order over the weekend then decided i needed an extra item. I mailed their customer service dept to request my extra item be added (if possible) to my original order.
I received a reply within an hour informing me that it hadn't been possible to add the item, as i paid via PayPal, and it hadn't been possible to collect the extra money without my authorisation. They suggested the best way forward would be to create a separate order for my extra item, and they would get it out the same day.
The very next day (Tues), my goods arrived in excellent condition due to very careful packaging. and a couple of days later i received an e-mail from LambdaTek to make sure all was well.
Great service in an age when a lot of companies are either 1-2 days in answering an e-mail query, or never bother to answer at all.
Oh teah, the price was also very good too. :)
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