I thought the service was great value, easy to use and the people I dealt with by phone were really helpful. The service wasn't perfect (e.g. a phone call not returned or a delayed response to an email), but nothing that caused me problems - and it was still a far superior service than that provided by previous letting agents. When I contacted Upad about an issue with prospective tenants, they were knowledgeable and able make good suggestions to resolve it. Within 2 hours of the property being advertised I was receiving enquiries from prospective tenants and after a few days had to remove my flat from the listing as I'd already selected my tenants and was still receiving enquiries. My new tenants moved in within 10 days of advertising. I like the fact that I got to meet and select the tenants I wanted. I have already recommended Upad to friends and will continue to do so.
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