Lisa Livingstone´s profile

Reviews (3)

Everything5pounds.com

Great value but website awful

£5 items so you get what you pay for :). But jeez it takes a long time to shop so I really had to sit down and plan to go through the website ... It puts me off and less likely to keep returning as just too difficult to find stuff

eFlorist

Flowers were delivered almost past their best

I have ordered many times from EFlorist but the last 2 orders ( June and October) I have been really let down with the condition of the flowers.

Eflorist are helpful and want to resolve but the replacements they sent out where just as bad - dont think I will use them again.

Sorry E Florist

18 October 2012

Reply from eFlorist

Dear Lisa,

We are extremely sorry to learn of this issue. The item you had ordered are courier delivered items and should arrive fresh and in perfect condition.

Please accept our sincere apologies. We will be passing your feedback on to the relevant departments.

Kind regards,
eFlorist

Mattressman

Terrible - Never again

Initial delivery quick but once I had a quality issue I am 5 months on and still not resolved !! Failed deliveries, collections and inconsistant communication

07 February 2012

Reply from Mattressman

Thank you for leaving your review.

I understand that divan base you purchased had a manufacturing fault. My apologise for this and any inconvenience that this has caused. A replacement was soon arrange and a collection booked for the damaged item. The carriers have been unable to make any delivery or collection due to no response at the address we have. Several messages have been sent to you so that we can arrange this at the next convenient time for you. Please contact on either of the contact details below so that we can resolve this for you as soon as possible.

Thank you

customer service manager

Lisa Livingstone´s profile

profile image of Lisa Livingstone
Lisa Livingstone
Reviewer
Female, 1980
Dunfermline, United Kingdom

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