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Complain to Paypal

I also have a battery that does not work even after installing supplied disk.

I have complained to Paypal and am awaiting the outcome.

No reply to email. After complaint to Paypal they finally replied after 17 days, to return to their address which they give as China even though package came from Singapore.

How can they only charge £3.98 for delivery from Singapore, to return battery to China (or Singapore for that matter) would cost about £30, making a refund worthless.

I am sure without Paypal I would not have had a reply, I sent an email the day I received battery, after 6 days no reply. Sent another 6 days after first email, no reply. Sent in complaint to Paypal, response 2 days latter, still not had no reply from okbatt to my reply to their email.

My advise stay clear. If already bought try complaining to Paypal, hopefully Paypal will be able to protect us consumers.

I will update with outcome of dispute.

Ian´s profile

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Male, 1970
United Kingdom